While AI is already established and present in a variety of applications - including HR information systems, spreadsheet software, learning platforms, as well as search engines and social media apps - recent developments have made hugely powerful AI technology accessible and readily available. People professionals need to lean into the technology and support their people in adopting and using these tools to ensure responsible and ethical use.
Browse the CIPD's collated resources on artificial intelligence in the workplace below.
Tool
AI in the workplace quiz: Sorting the fact
from fiction
Take our quiz to test your knowledge about AI (including generative AI) and find out how people professionals can support the ethical and responsible use of these technologies in the workplace
CIPD research shows varied responses to generative AI use from organisations, as some explore opportunities to improve productivity
Explore the benefits of using AI in the workplace and the ethical and governance issues
Episode 195: At the crest of change, explore how business leaders and people professionals should prepare their organisations to maximise the opportunities presented by ChatGPT and artificial intelligence technologies
Hayfa Mohdzaini, the CIPD’s senior research adviser on data, technology and AI, investigates the potential implications of widely accessible conversational and generative AI
Practical advice on adopting technology to optimise job quality and business outcomes
Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers
How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.
CIPD research shows varied responses to generative AI use from organisations, as some explore opportunities to improve productivity
Jon Boys considers the question of whether artificial intelligence can cover skills shortages by examining the benefits of AI and the advantages that can be gained through using generative AI such as ChatGPT
Jon Boys discusses the benefits of generative AI tools, and how organisations can utilise them
What use of artificial intelligence is ‘acceptable’ in people management and how can this be done responsibly?
Bitesize research on AI
Our reviews of the latest research and practice insight on AI for CIPD members
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
An investigation on how generative AI tools can impact gender bias in leadership training
A look at how the use of algorithmic writing assistance for résumés impacts job hires
Exploring the use of algorithms in hiring procedures and what impact this has on candidates’ perceptions of fairness
Learning
We offer a range of evidence-based courses tailored to suit you and your needs. Our Essential Insights courses are free as part of the CIPD membership.
Grasp the potential advantages and disadvantages of AI on people and organisations when used in the workplace and the meaning of responsible AI in practice.